{"id":83,"date":"2026-10-16T20:16:39","date_gmt":"2026-10-16T20:16:39","guid":{"rendered":"https:\/\/persefone.net\/?page_id=83"},"modified":"2026-10-21T10:27:31","modified_gmt":"2026-10-21T10:27:31","slug":"webconcierge-e-chatbot","status":"publish","type":"page","link":"https:\/\/www.persefone.it\/en\/webconcierge-e-chatbot\/","title":{"rendered":"Web concierge and chatbot"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"83\" class=\"elementor elementor-83\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59dfc13e e-con e-atomic-element e-flexbox-base e-default-div e-8b09526-d31d \" data-id=\"59dfc13e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"59dfc13e\">\n    <div class=\"elementor-element elementor-element-6162e646 e-con e-atomic-element e-flexbox-base e-default-div e-342874ba-899f \" data-id=\"6162e646\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6162e646\">\n    <div class=\"elementor-element elementor-element-2e5095a e-con e-atomic-element e-flexbox-base e-default-div e-3ecbb2c5-96f0 \" data-id=\"2e5095a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2e5095a\">\n    \t\t\t<p class=\"e-5b7ac69b-db27 e-paragraph-base e-default-p\" data-interaction-id=\"2f183243\">HOTELAPP \/ ACCOGLIENZA DIGITALE<\/p>\n\t\t\t\t\t<h1 data-interaction-id=\"6e79933\" class=\"e-58cb8d95-eb31 e-heading-base e-default-h1\">Il tuo hotel, sempre vicino ai tuoi ospiti.<\/h1>\n\t\t\t\t\t<p class=\"e-2c1a4f7c-c0de e-paragraph-base e-default-p\" data-interaction-id=\"4f597752\">Informazioni a portata di smartphone, comunicazioni automatiche e un concierge virtuale con intelligenza artificiale. HotelApp accompagna gli ospiti prima, durante e dopo il soggiorno.<\/p>\n\t\t\t\t\t<p class=\"e-4e473904-8cff e-paragraph-base e-default-p\" data-interaction-id=\"125bfb51\"><a href=\"https:\/\/www.persefone.it\/contatti\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tScopri HotelApp per la tua struttura \u2197\n\t<\/a><\/p>\n\t\t\t\t\t<p class=\"e-309c7c54-28c9 e-paragraph-base e-default-p\" data-interaction-id=\"2a77b832\">GUEST APP \u00b7 WHATSAPP \u00b7 EMAIL \u00b7 SMART TV<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-63b6813b e-con e-atomic-element e-flexbox-base e-default-div e-2bec6ca8-fdd1 \" data-id=\"63b6813b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"63b6813b\">\n    \t\t\t<img fetchpriority=\"high\" decoding=\"async\" class=\"e-image-base e-default-img e-52963905-5edd\" data-interaction-id=\"2d60c0c2\" id=\"172\" src=\"https:\/\/www.persefone.it\/wp-content\/uploads\/2026\/10\/Mockup-app-hotel-936x1024.png\" width=\"800\" height=\"875\" srcset=\"https:\/\/www.persefone.it\/wp-content\/uploads\/2026\/10\/Mockup-app-hotel-936x1024.png 936w, https:\/\/www.persefone.it\/wp-content\/uploads\/2026\/10\/Mockup-app-hotel-274x300.png 274w, https:\/\/www.persefone.it\/wp-content\/uploads\/2026\/10\/Mockup-app-hotel-768x840.png 768w, https:\/\/www.persefone.it\/wp-content\/uploads\/2026\/10\/Mockup-app-hotel.png 1199w\" alt=\"\"\/>\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-69087791 e-con e-atomic-element e-flexbox-base e-default-div e-f0a6b1d-6531 \" data-id=\"69087791\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"69087791\">\n    \t\t\t<p class=\"e-5fb9bf4a-6373 e-paragraph-base e-default-p\" data-interaction-id=\"7355d2b1\">NESSUNA APP DA INSTALLARE<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"531c5a93\" class=\"e-b37370c-3629 e-heading-base e-default-h2\">Un link o un QR Code.<br>Tutto il soggiorno, a portata di mano.<\/h2>\n\t\t\t\t\t<p class=\"e-35fd838c-fdb6 e-paragraph-base e-default-p\" data-interaction-id=\"3c0d7eff\">La Guest App si apre direttamente dal browser. Personalizzala con logo, colori, immagini e contenuti della struttura, in pi\u00f9 lingue.<\/p>\n\t\t<div class=\"elementor-element elementor-element-589d3418 e-con e-atomic-element e-flexbox-base e-default-div e-126bce09-bf3f \" data-id=\"589d3418\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"589d3418\">\n    <div class=\"elementor-element elementor-element-3a60dc8c e-con e-atomic-element e-flexbox-base e-default-div e-7de0e014-3c7c \" data-id=\"3a60dc8c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3a60dc8c\">\n    \t\t\t<p class=\"e-6c48987b-869d e-paragraph-base e-default-p\" data-interaction-id=\"66a12a40\">01<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"442327e2\" class=\"e-6201010b-b7b9 e-heading-base e-default-h3\">Arrivo e informazioni utili<\/h3>\n\t\t\t\t\t<p class=\"e-70c48b65-2aa3 e-paragraph-base e-default-p\" data-interaction-id=\"5b9c5ba1\">Check-in, check-out, parcheggio, Wi-Fi, contatti e assistenza della struttura.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-2f5f59a5 e-con e-atomic-element e-flexbox-base e-default-div e-103121c9-c3ab \" data-id=\"2f5f59a5\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2f5f59a5\">\n    \t\t\t<p class=\"e-5b5d35cc-b132 e-paragraph-base e-default-p\" data-interaction-id=\"6b772db7\">02<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"17ff7189\" class=\"e-59c7f2f1-3bfd e-heading-base e-default-h3\">Servizi e ristorazione<\/h3>\n\t\t\t\t\t<p class=\"e-2e6d7e00-8440 e-paragraph-base e-default-p\" data-interaction-id=\"3d2161af\">SPA, centro benessere, menu, orari, ristorante e servizi dell\u2019hotel.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-5c550b6f e-con e-atomic-element e-flexbox-base e-default-div e-d554302-9267 \" data-id=\"5c550b6f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5c550b6f\">\n    \t\t\t<p class=\"e-4b2d1e36-8ba1 e-paragraph-base e-default-p\" data-interaction-id=\"5532d49b\">03<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"c2a02c4\" class=\"e-352242c7-1793 e-heading-base e-default-h3\">Esperienze sul territorio<\/h3>\n\t\t\t\t\t<p class=\"e-25993264-b55f e-paragraph-base e-default-p\" data-interaction-id=\"2f63b762\">Escursioni, attivit\u00e0, attrazioni e proposte per scoprire le vicinanze.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-284e55e2 e-con e-atomic-element e-flexbox-base e-default-div e-710b3ff2-a108 \" data-id=\"284e55e2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"284e55e2\">\n    \t\t\t<p class=\"e-311ef0f4-75ff e-paragraph-base e-default-p\" data-interaction-id=\"63710554\">04<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"5f2bd4cf\" class=\"e-3c34da53-c677 e-heading-base e-default-h3\">Extra e upgrade<\/h3>\n\t\t\t\t\t<p class=\"e-15e39238-7ef2 e-paragraph-base e-default-p\" data-interaction-id=\"1c987552\">Transfer, servizi aggiuntivi e opportunit\u00e0 per personalizzare il soggiorno.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-25acf32e e-con e-atomic-element e-flexbox-base e-default-div e-355bfc99-4cb7 \" data-id=\"25acf32e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"25acf32e\">\n    \t\t\t<p class=\"e-5c31e46e-6b78 e-paragraph-base e-default-p\" data-interaction-id=\"5b314554\">GUARDA HOTELAPP IN AZIONE<\/p>\n\t\t\t\t\t<div data-id=\"570b2cd5\" data-interaction-id=\"570b2cd5\" data-e-type=\"e-youtube\" class=\"e-25ea72b8-7701 e-youtube-base e-default-div\" data-settings=\"&#x7B;&quot;source&quot;&#x3A;&quot;https&#x3A;&#x5C;&#x2F;&#x5C;&#x2F;youtube.com&#x5C;&#x2F;shorts&#x5C;&#x2F;f5j1FvBxcWg&#x3F;feature&#x3D;share&quot;,&quot;autoplay&quot;&#x3A;false,&quot;mute&quot;&#x3A;false,&quot;controls&quot;&#x3A;true,&quot;cc_load_policy&quot;&#x3A;false,&quot;loop&quot;&#x3A;false,&quot;rel&quot;&#x3A;true,&quot;start&quot;&#x3A;null,&quot;end&quot;&#x3A;null,&quot;privacy&quot;&#x3A;true,&quot;lazyload&quot;&#x3A;true&#x7D;\"><\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-2fcd0ae4 e-con e-atomic-element e-flexbox-base e-default-div e-2e2c2a7a-6d0a \" data-id=\"2fcd0ae4\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2fcd0ae4\">\n    \t\t\t<p class=\"e-2ad4ce86-8cc9 e-paragraph-base e-default-p\" data-interaction-id=\"28851fb3\">WHATSAPP ED EMAIL AUTOMATICI<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"f1d6701\" class=\"e-63478ba4-4086 e-heading-base e-default-h2\">Il messaggio giusto.<br>Nel momento giusto.<\/h2>\n\t\t\t\t\t<p class=\"e-3702a0f8-2017 e-paragraph-base e-default-p\" data-interaction-id=\"7a064b7d\">Programma le comunicazioni nelle diverse fasi del soggiorno, senza aumentare il lavoro della reception.<\/p>\n\t\t<div class=\"elementor-element elementor-element-6ea02bc e-con e-atomic-element e-flexbox-base e-default-div e-2f0bb231-4471 \" data-id=\"6ea02bc\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6ea02bc\">\n    <div class=\"elementor-element elementor-element-34675715 e-con e-atomic-element e-flexbox-base e-default-div e-b8df516-4471 \" data-id=\"34675715\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"34675715\">\n    \t\t\t<p class=\"e-24b34f98-a7aa e-paragraph-base e-default-p\" data-interaction-id=\"38f3d148\">01<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"4cf5763b\" class=\"e-607dbecb-ece2 e-heading-base e-default-h3\">Prima dell\u2019arrivo<\/h3>\n\t\t\t\t\t<p class=\"e-3e4a5266-c588 e-paragraph-base e-default-p\" data-interaction-id=\"5e5d96d2\">Benvenuto, indicazioni, parcheggio e informazioni sul check-in.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-4dc94a3f e-con e-atomic-element e-flexbox-base e-default-div e-7ef30e2d-7e1c \" data-id=\"4dc94a3f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4dc94a3f\">\n    \t\t\t<p class=\"e-2ab0f6bc-4bc8 e-paragraph-base e-default-p\" data-interaction-id=\"63f1bc1a\">02<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"1b578bac\" class=\"e-57a7db42-801a e-heading-base e-default-h3\">Durante il soggiorno<\/h3>\n\t\t\t\t\t<p class=\"e-3bf3656b-131c e-paragraph-base e-default-p\" data-interaction-id=\"7f5e2596\">Proposte per SPA, ristorante, escursioni e servizi aggiuntivi.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-15974b59 e-con e-atomic-element e-flexbox-base e-default-div e-5400fcf2-bc7c \" data-id=\"15974b59\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"15974b59\">\n    \t\t\t<p class=\"e-22996c64-5541 e-paragraph-base e-default-p\" data-interaction-id=\"4ff2ca69\">03<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"7cc8ed3a\" class=\"e-51a9ef99-e475 e-heading-base e-default-h3\">Prima della partenza<\/h3>\n\t\t\t\t\t<p class=\"e-49001052-493d e-paragraph-base e-default-p\" data-interaction-id=\"719d3ae1\">Informazioni sul check-out e proposte di late check-out.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-56826534 e-con e-atomic-element e-flexbox-base e-default-div e-10a8e24a-de2c \" data-id=\"56826534\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"56826534\">\n    \t\t\t<p class=\"e-598314ac-61cf e-paragraph-base e-default-p\" data-interaction-id=\"6915ff9e\">04<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"43975e3d\" class=\"e-16861f4c-fdd2 e-heading-base e-default-h3\">Dopo il soggiorno<\/h3>\n\t\t\t\t\t<p class=\"e-113aab78-e60a e-paragraph-base e-default-p\" data-interaction-id=\"5c32fd48\">Ringraziamenti, richieste di feedback e inviti a lasciare una recensione.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-6ea08e e-con e-atomic-element e-flexbox-base e-default-div e-56682ccc-a76d \" data-id=\"6ea08e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6ea08e\">\n    \t\t\t<p class=\"e-354fa056-8d0b e-paragraph-base e-default-p\" data-interaction-id=\"70c73e33\">CONCIERGE VIRTUALE CON INTELLIGENZA ARTIFICIALE<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"74950188\" class=\"e-5c212485-bb51 e-heading-base e-default-h2\">Meno domande ripetitive.<br>Pi\u00f9 tempo per l\u2019accoglienza.<\/h2>\n\t\t\t\t\t<p class=\"e-5187c0e8-d2ec e-paragraph-base e-default-p\" data-interaction-id=\"707dd164\">Il chatbot usa le informazioni della struttura per rispondere alle domande pi\u00f9 frequenti: orari della colazione, password Wi-Fi, parcheggio e servizi disponibili.<\/p>\n\t\t\t\t\t<p class=\"e-49ea3469-d4e8 e-paragraph-base e-default-p\" data-interaction-id=\"7d578fb2\">Gli ospiti possono ricevere assistenza attraverso Guest App, WhatsApp ed Email, oltre alle esperienze interattive supportate dalla piattaforma.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-3bc770d2 e-con e-atomic-element e-flexbox-base e-default-div e-39a36cf0-9682 \" data-id=\"3bc770d2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3bc770d2\">\n    <div class=\"elementor-element elementor-element-4f270981 e-con e-atomic-element e-flexbox-base e-default-div e-3ae0519f-cf24 \" data-id=\"4f270981\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4f270981\">\n    \t\t\t<p class=\"e-b62f335-2c9c e-paragraph-base e-default-p\" data-interaction-id=\"29fc2778\">VALORIZZA I TUOI SERVIZI<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"f629e2b\" class=\"e-338cce51-e1ef e-heading-base e-default-h2\">Il soggiorno pu\u00f2<br>offrire molto di pi\u00f9.<\/h2>\n\t\t\t\t\t<p class=\"e-f6dad61-778f e-paragraph-base e-default-p\" data-interaction-id=\"73594b0c\">Presenta proposte personalizzate per SPA e trattamenti, ristorante, aperitivi, room service, transfer, taxi, escursioni, upgrade della camera e late check-out. Immagini, informazioni chiare e comunicazioni mirate creano nuove opportunit\u00e0 di vendita.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-5bcb9d30 e-con e-atomic-element e-flexbox-base e-default-div e-59ab86db-a0d1 \" data-id=\"5bcb9d30\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5bcb9d30\">\n    \t\t\t<p class=\"e-4a3a3d2e-69f0 e-paragraph-base e-default-p\" data-interaction-id=\"50deee64\">ANCHE SULLA SMART TV<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"3881c65f\" class=\"e-432ddf39-4588 e-heading-base e-default-h2\">L\u2019accoglienza digitale<br>entra in camera.<\/h2>\n\t\t\t\t\t<p class=\"e-1a36e235-f0bd e-paragraph-base e-default-p\" data-interaction-id=\"53016ec2\">Mostra messaggi di benvenuto, informazioni utili, video, immagini e promozioni personalizzate sulle Smart TV dell\u2019hotel.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-5e2cfd62 e-con e-atomic-element e-flexbox-base e-default-div e-558e1390-17bb \" data-id=\"5e2cfd62\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5e2cfd62\">\n    \t\t\t<p class=\"e-2c717711-e05f e-paragraph-base e-default-p\" data-interaction-id=\"4825a2d3\">PERCH\u00c9 SCEGLIERE HOTELAPP<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"221a0482\" class=\"e-469dff46-376e e-heading-base e-default-h2\">Un\u2019unica piattaforma,<br>un\u2019esperienza pi\u00f9 semplice.<\/h2>\n\t\t<div class=\"elementor-element elementor-element-7b1ae872 e-con e-atomic-element e-flexbox-base e-default-div e-180fd7c6-3cca \" data-id=\"7b1ae872\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7b1ae872\">\n    <div class=\"elementor-element elementor-element-353e1724 e-con e-atomic-element e-flexbox-base e-default-div e-5e6851fc-6f7c \" data-id=\"353e1724\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"353e1724\">\n    \t\t\t<p class=\"e-6eba1602-c86f e-paragraph-base e-default-p\" data-interaction-id=\"58418979\">01<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"6fe51201\" class=\"e-7a8f0396-a328 e-heading-base e-default-h3\">Reception pi\u00f9 libera<\/h3>\n\t\t\t\t\t<p class=\"e-f125f47-bb45 e-paragraph-base e-default-p\" data-interaction-id=\"e436027\">Automatizza le comunicazioni frequenti e riduci le richieste ripetitive.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-61a3321c e-con e-atomic-element e-flexbox-base e-default-div e-c86db2a-a097 \" data-id=\"61a3321c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"61a3321c\">\n    \t\t\t<p class=\"e-4ef5141d-8836 e-paragraph-base e-default-p\" data-interaction-id=\"3f25222f\">02<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"5d58ae14\" class=\"e-68822b45-53b8 e-heading-base e-default-h3\">Ospiti pi\u00f9 informati<\/h3>\n\t\t\t\t\t<p class=\"e-16bce83b-b646 e-paragraph-base e-default-p\" data-interaction-id=\"13b3de04\">Informazioni sempre disponibili e assistenza digitale su pi\u00f9 canali.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-52cfd4f e-con e-atomic-element e-flexbox-base e-default-div e-2d15e7e2-190f \" data-id=\"52cfd4f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"52cfd4f\">\n    \t\t\t<p class=\"e-42da69d8-758d e-paragraph-base e-default-p\" data-interaction-id=\"2071e545\">03<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"2eaeb973\" class=\"e-1065b5ca-be8e e-heading-base e-default-h3\">Pi\u00f9 opportunit\u00e0 di vendita<\/h3>\n\t\t\t\t\t<p class=\"e-57debb61-8bdf e-paragraph-base e-default-p\" data-interaction-id=\"596a2e82\">Promuovi servizi extra, esperienze e attivit\u00e0 nei momenti pi\u00f9 adatti.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-41649778 e-con e-atomic-element e-flexbox-base e-default-div e-24b170b4-1ae3 \" data-id=\"41649778\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"41649778\">\n    \t\t\t<p class=\"e-191dfe1d-6557 e-paragraph-base e-default-p\" data-interaction-id=\"21373a7d\">04<\/p>\n\t\t\t\t\t<h3 data-interaction-id=\"32c6aeb\" class=\"e-4fb151e6-4713 e-heading-base e-default-h3\">L\u2019identit\u00e0 del tuo hotel<\/h3>\n\t\t\t\t\t<p class=\"e-d13c1ec-f2fb e-paragraph-base e-default-p\" data-interaction-id=\"49390db8\">Personalizza grafica, contenuti e comunicazioni. Guest App, Email, WhatsApp, Concierge AI e Smart TV lavorano insieme.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<div class=\"elementor-element elementor-element-hajourney27 elementor-widget elementor-widget-html\" data-id=\"hajourney27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>.be-ecosystem{padding:clamp(26px,4vw,48px);background:#173f3b;color:#fff;border-radius:24px}.be-eco-head{display:grid;grid-template-columns:1.5fr 1fr;gap:48px;align-items:start}.be-ecosystem .be-kicker{font-size:12px;font-weight:700;letter-spacing:.14em;color:#aee0cb;margin:0 0 18px}.be-ecosystem h2,.be-faq h2{font-size:clamp(28px,3vw,38px);line-height:1.15;letter-spacing:-.035em;margin:0 0 20px}.be-ecosystem h2,.be-ecosystem h3{color:#fff}.be-ecosystem p{font-size:16px;line-height:1.75}.be-map{margin:30px 0;background:#214e48;border:1px solid #47726a;border-radius:18px;padding:32px 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summary{list-style:none;display:flex;justify-content:space-between;gap:18px;font-size:17px;font-weight:600;cursor:pointer;line-height:1.5}.be-faq summary::-webkit-details-marker{display:none}.be-faq summary:after{content:'+';color:#237b71}.be-faq details[open] summary:after{content:'\u2212'}.be-faq details p{font-size:15px;color:#53676a;margin:14px 0 0}.be-faq summary:focus-visible,.be-node:focus-visible{outline:2px solid #6ebcad;outline-offset:4px}@media(max-width:767px){.be-eco-head,.be-eco-products,.be-faq{grid-template-columns:1fr;gap:28px}.be-map{padding:24px 16px}.be-map-grid{grid-template-columns:1fr;grid-template-areas:'site' 'engine' 'google' 'pms' 'channel';gap:16px;padding:0}.be-map-lines{display:none}.be-node{min-height:64px;font-size:21px}.be-engine{font-size:25px}.be-faq{padding:32px 0}}<\/style><style>.ha-body{display:grid;grid-template-columns:1.1fr 1fr;gap:40px;margin-top:36px;align-items:start}.ha-diagram{border:1px solid #47726a;border-radius:20px;padding:28px 22px}.ha-diagram h3{font-size:26px;line-height:1.25;margin:12px 0 28px}.ha-grid{position:relative;display:grid;grid-template-columns:1fr 1fr 1fr;grid-template-areas:'guest ai whatsapp' 'email . tv';gap:44px 16px;align-items:center}.ha-grid .be-node{font-size:19px;min-height:90px;padding:14px 8px}.ha-grid .be-node small{font-size:12px}.ha-guest{grid-area:guest}.ha-ai{grid-area:ai;background:#aee0cb;color:#173f3b!important;min-height:125px!important}.ha-ai small{color:#173f3b}.ha-whatsapp{grid-area:whatsapp}.ha-email{grid-area:email}.ha-tv{grid-area:tv}.ha-phases{padding:0;margin:0;list-style:none}.ha-phases li{border-bottom:1px solid #47726a;padding:22px 0}.ha-phases li:first-child{padding-top:0}.ha-phases li:last-child{border-bottom:0}.ha-phases h3{font-size:24px;line-height:1.25;margin:0 0 14px}.ha-phases h3 span{display:inline-block;font-size:13px;font-weight:500;color:#aee0cb;margin-right:16px}.ha-phases p{margin:0 0 16px}.ha-phases small{font-size:13px;color:#c8ded5}.ha-caption{font-size:13px!important;color:#aee0cb;font-weight:700;text-align:center;margin:28px 0 0!important}@media(max-width:900px){.ha-body{grid-template-columns:1fr}.ha-grid .be-node{font-size:18px}.ha-diagram{padding:24px 16px}}@media(max-width:480px){.ha-grid{grid-template-columns:1fr 1fr;grid-template-areas:'ai ai' 'guest whatsapp' 'email tv';gap:14px}.ha-grid .be-map-lines{display:none}.ha-ai{min-height:90px!important}}<\/style><section class=\"be-ecosystem\" aria-labelledby=\"ha-journey-heading\"><div class=\"be-eco-head\"><div><p class=\"be-kicker\">PRIMA, DURANTE E DOPO<\/p><h2 id=\"ha-journey-heading\">L\u2019accoglienza comincia<br>prima del check-in.<\/h2><\/div><p>Ogni fase ha informazioni e opportunit\u00e0 diverse. HotelApp ti aiuta a renderle disponibili attraverso la guest app e le comunicazioni programmate.<\/p><\/div><div class=\"ha-body\"><div class=\"ha-diagram\"><p class=\"be-kicker\">HOTELAPP<\/p><h3>Una base, pi\u00f9 punti di contatto.<\/h3><div class=\"ha-grid\"><svg class=\"be-map-lines\" viewBox=\"0 0 600 300\" preserveAspectRatio=\"none\" aria-hidden=\"true\"><path d=\"M100 70 H500 M300 70 V205 M100 205 H500 M100 205 V250 M500 205 V250\" fill=\"none\" stroke=\"#729b90\" stroke-width=\"2\"\/><\/svg><div class=\"be-node ha-guest\">Guest app<small>Link o QR code<\/small><\/div><div class=\"be-node ha-ai\">Concierge AI<small>Informazioni hotel<\/small><\/div><div class=\"be-node ha-whatsapp\">WhatsApp<small>Conversazioni<\/small><\/div><div class=\"be-node ha-email\">Email<small>Messaggi programmati<\/small><\/div><div class=\"be-node ha-tv\">Smart TV<small>Contenuti in camera<\/small><\/div><\/div><p class=\"ha-caption\">PRIMA \u00b7 DURANTE \u00b7 DOPO IL SOGGIORNO<\/p><\/div><ol class=\"ha-phases\"><li><h3><span>01<\/span>Prima dell\u2019arrivo<\/h3><p>Condividi indicazioni, parcheggio, informazioni sul check-in e accesso alla guest app.<\/p><small>Benvenuto e preparazione del soggiorno<\/small><\/li><li><h3><span>02<\/span>Durante il soggiorno<\/h3><p>Aiuta l\u2019ospite a trovare risposte e a scoprire ristorante, SPA, esperienze e servizi extra.<\/p><small>Informazioni, conversazioni e servizi<\/small><\/li><li><h3><span>03<\/span>Dopo la partenza<\/h3><p>Programma un messaggio di ringraziamento e un invito a condividere un feedback sul soggiorno.<\/p><small>Ascolto e relazione con l\u2019ospite<\/small><\/li><\/ol><\/div><\/section><section class=\"be-faq\" aria-labelledby=\"ha-faq-heading\"><div><p class=\"be-kicker\">PRIMA DI COMINCIARE<\/p><h2 id=\"ha-faq-heading\">Le domande<br>pi\u00f9 frequenti.<\/h2><p>Scopri come collegare informazioni, comunicazioni e servizi durante tutto il soggiorno.<\/p><a href=\"https:\/\/www.persefone.it\/contatti\/\">Parla con un consulente \u2197<\/a><\/div><div><details open><summary>Gli ospiti devono installare un\u2019app?<\/summary><p>No. La guest app si apre nel browser tramite un link o un QR code, senza download.<\/p><\/details><details open><summary>Posso programmare messaggi automatici?<\/summary><p>S\u00ec. HotelApp permette di programmare comunicazioni via email e WhatsApp prima dell\u2019arrivo, durante il soggiorno e dopo la partenza.<\/p><\/details><details open><summary>Su quali canali risponde il concierge AI?<\/summary><p>Il concierge virtuale pu\u00f2 rispondere nella guest app, via email e su WhatsApp, utilizzando le informazioni della struttura.<\/p><\/details><details open><summary>Posso usare il logo e i colori del mio hotel?<\/summary><p>S\u00ec. Logo, colori, immagini e contenuti sono personalizzabili per mantenere l\u2019identit\u00e0 della struttura nell\u2019esperienza digitale.<\/p><\/details><details open><summary>Posso promuovere servizi ed esperienze?<\/summary><p>S\u00ec. Puoi dare visibilit\u00e0 a ristorante, SPA, transfer, esperienze, upgrade, late check-out e altri servizi attraverso la guest app e i messaggi programmati.<\/p><\/details><details open><summary>Come viene utilizzata la Smart TV?<\/summary><p>La struttura pu\u00f2 presentare contenuti, informazioni, messaggi e servizi interattivi sulla Smart TV in camera, in continuit\u00e0 con la comunicazione di HotelApp.<\/p><\/details><\/div><\/section>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23011412 e-con e-atomic-element e-flexbox-base e-default-div e-15b8be2e-b9c5 \" data-id=\"23011412\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"23011412\">\n    \t\t\t<h2 data-interaction-id=\"a630847\" class=\"e-4892fec6-9dcd e-heading-base e-default-h2\">Porta HotelApp<br>nella tua struttura.<\/h2>\n\t\t\t\t\t<p class=\"e-3828c3b7-b99b e-paragraph-base e-default-p\" data-interaction-id=\"3ffa1564\">Parliamo delle tue esigenze di accoglienza e comunicazione con gli ospiti.<\/p>\n\t\t\t\t\t<p class=\"e-66bd8010-69ef e-paragraph-base e-default-p\" data-interaction-id=\"6954e41e\"><a href=\"https:\/\/www.hotelapp.it\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tScopri il sito web <a target=\"_blank\" href=\"http:\/\/hotelapp.it\">hotelapp.it<\/a> \u2197\n\t<\/a><\/p>\n\t\t\t\t\t<p class=\"e-69ffc896-ab46 e-paragraph-base e-default-p\" data-interaction-id=\"63c65f7c\"><a href=\"https:\/\/hotelapp.it\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tVisita il sito HotelApp \u2197\n\t<\/a><\/p>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HOTELAPP \/ ACCOGLIENZA DIGITALE Il tuo hotel, sempre vicino ai tuoi ospiti. Informazioni a portata di smartphone, comunicazioni automatiche e un concierge virtuale con intelligenza artificiale. HotelApp accompagna gli ospiti prima, durante e dopo il soggiorno. Scopri HotelApp per la tua struttura \u2197 GUEST APP \u00b7 WHATSAPP \u00b7 EMAIL \u00b7 SMART TV NESSUNA APP DA [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpai_generated_summary":"","footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Web Concierge e chatbot per hotel | Persefone<\/title>\n<meta name=\"description\" content=\"Informazioni, servizi extra e risposte agli ospiti con Guest App e concierge virtuale. 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