PRIVACY HOTEL / HOSPITALITY SERVICES
Privacy management for hotels
and accommodation providers.
A pathway dedicated to managing data of guests, collaborators and suppliers. Privacy Hotel starts from the property’s real activities to define documents, responsibilities and operational guidelines understandable by the team.
Let’s talk about your property ↗✓
A PRACTICAL PATHWAY
Privacy, integrated into daily work.
From booking requests to the stay, data passes through different people and tools. The pathway considers the size, services and organisation of the property.
01 / ANALYSIS
Mapping of data processing
Survey of data processed, purposes, tools used and people involved in the various stages of the stay.
02 / DOCUMENTS
Notices and consents
Texts coordinated with website, bookings, check-in, newsletters and services actually offered.
03 / ORGANISATION
Roles and responsibilities
Guidelines for authorised staff and suppliers, consistent with activities and roles in data management.
04 / PROCEDURES
Register and operational management
Support for processing records, retention, data subject requests and handling any breaches.
05 / SYSTEMS
Website, Wi-Fi and video surveillance
Review of processing related to digital tools and steps applicable to the property’s specific situation.
06 / PEOPLE
Staff training
Practical sessions to help reception, administration, management and other departments apply procedures in daily work.
Why a pathway dedicated to hospitality?
Reception, management software, booking portals, payments and suppliers can all be involved in the same workflow. Documents must be linked to procedures and instructions must help people navigate.
- Focus on booking, check-in and stay processes.
- Assessment of tools and suppliers used by the property.
- Clear information shared across departments.
- Consideration of Wi-Fi and video surveillance, where present.
HOW WE WORK
From listening to procedures.
1 / Listening
Understanding the property, services, tools and data flows.
2 / Assessment
Gathering information and identifying priorities.
3 / Setup
Defining documents, responsibilities and operational steps.
4 / Sharing
Presenting the work and supporting the team in implementation.
A pathway built around your property.
Tell us how you work: the initial discussion helps understand needs and identify next steps.
Request information ↗Learn more about the service at Privacyhotel.it ↗.