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Persefone.it

PRIVACY HOTEL / HOSPITALITY SERVICES

Privacy management for hotels
and accommodation providers.

A pathway dedicated to managing data of guests, collaborators and suppliers. Privacy Hotel starts from the property’s real activities to define documents, responsibilities and operational guidelines understandable by the team.

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A PRACTICAL PATHWAY

Privacy, integrated into daily work.

From booking requests to the stay, data passes through different people and tools. The pathway considers the size, services and organisation of the property.

01 / ANALYSIS

Mapping of data processing

Survey of data processed, purposes, tools used and people involved in the various stages of the stay.

02 / DOCUMENTS

Notices and consents

Texts coordinated with website, bookings, check-in, newsletters and services actually offered.

03 / ORGANISATION

Roles and responsibilities

Guidelines for authorised staff and suppliers, consistent with activities and roles in data management.

04 / PROCEDURES

Register and operational management

Support for processing records, retention, data subject requests and handling any breaches.

05 / SYSTEMS

Website, Wi-Fi and video surveillance

Review of processing related to digital tools and steps applicable to the property’s specific situation.

06 / PEOPLE

Staff training

Practical sessions to help reception, administration, management and other departments apply procedures in daily work.

Why a pathway dedicated to hospitality?

Reception, management software, booking portals, payments and suppliers can all be involved in the same workflow. Documents must be linked to procedures and instructions must help people navigate.

  • Focus on booking, check-in and stay processes.
  • Assessment of tools and suppliers used by the property.
  • Clear information shared across departments.
  • Consideration of Wi-Fi and video surveillance, where present.

HOW WE WORK

From listening to procedures.

1 / Listening

Understanding the property, services, tools and data flows.

2 / Assessment

Gathering information and identifying priorities.

3 / Setup

Defining documents, responsibilities and operational steps.

4 / Sharing

Presenting the work and supporting the team in implementation.

A pathway built around your property.

Tell us how you work: the initial discussion helps understand needs and identify next steps.

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Learn more about the service at Privacyhotel.it ↗.

GUIDES FOR YOUR ACCOMMODATION PROVIDER

Explore tools and practical cases in depth.

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