Guest arrivals and registration
An online check-in module integrated with PMS must transfer information to the correct stay. Verification covers fields, statuses and exceptions: form completion and check-in finalisation are separate steps.
From online form completion to PMS record
Clarify how the connection recognises the booking and links multiple guests. Define which information is entered automatically, which requires confirmation, and how incomplete data is flagged.
Test a date change, an added guest, and a repeated form completion. Compare the result in the PMS and document tasks remaining for staff, without attributing unconfirmed functions to the form.
Operational checklist
- Verify the association between booking and guests.
- Check transferred fields and corrections.
- Test updates and duplicate management.
Does the form automatically confirm every step?
No. The form status must be distinct from other accommodation provider activities. Check with the supplier how flow completion is represented.
Learn more with Persefone
Discover the Web check-in for accommodation providers and contact the Persefone team to verify functions, compatibility and configuration suitable for your property.