Guides for your property
<trp-post-container data-trp-post-id='8401'>Guest App for Hotels Without Installation | How It Works
Guest App for Hotels Without Installation | How It Works
HotelApp and digital reception
A guest app without installation allows content to be accessed via a web path, when provided by the solution. Ease of access must be checked along with readability, connection and how the guest receives the link.
Access hotel services from the browser
Prepare a recognisable access point and explain what can be done: read information, send requests or consult services. A generic link without instructions may remain unused even if technically correct.
Customise graphics and content while keeping navigation clear. For hotels and serviced apartments, distinguish common information from that of the unit or stay; verify which customisations are actually supported.
Checklist for your property
- Test access on a real phone.
- Check texts, menus and contact links.
- Clarify if access or connection is required.
Does 'no installation' mean it’s available offline too?
No. Using it via browser does not imply offline availability. Ask the provider which content and features require a connection.
Learn more with Persefone
Discover the Web concierge and chatbots for hotels and contact the Persefone team to check functions, links and configuration suitable for your accommodation provider.
Make stay information accessible
HotelApp gathers accommodation provider information in a Guest App accessible via browser through a link or QR code. Content, communications via email and WhatsApp, and AI concierge accompany different moments of the guest experience.
Define who updates content and how to reach reception. Presenting a service and sending a request do not equate to availability confirmation.