Guides for your property
Hotel Booking Software with Secure Online Payments
Hotel Booking Software with Secure Online Payments
Booking Engine and direct bookings
When a booking requires payment, the outcome must align with the sale status. An interruption should not leave guest and reception with conflicting interpretations.
Link confirmation and payment
Agree on handling successful, declined or interrupted payments. Check notifications and reconciliation with the designated test environments.
Operational checklist
- Test successful and interrupted payments.
- Check the consistency of the booking status.
- Verify notifications and reconciliation.
How to proceed in your property
Before choosing or changing the tool, prepare a concrete case with dates, room type and sales conditions. Use the same case to compare solutions and note any steps requiring manual intervention.
What to check before starting?
Verify summary, amounts and confirmation. Agree with the provider on refund procedures and anomalies.
Learn more with Persefone
Discover the booking engine for accommodation providers and evaluate the connection with the channel manager for hotels. To analyse your property’s needs you can contact the Persefone team.
Guide guests from search to booking
The Booking Engine allows consultation of room availability and rates and booking via the official website. A clear process presents accommodations, conditions and payment methods without leaving guests uncertain about the next steps.
Check availability, conditions and confirmation messages using real cases. Service and payment costs are separate from OTA commissions and should be considered when evaluating the direct channel.