Guides for your property
Online Check-In for Assigned Rooms – Persefone Solution
Online Check-In for Assigned Rooms - Persefone Solution
Guest arrivals and registration
In online check-in for assigned rooms, booking, guests and units must remain consistent. Assignments may change before arrival: the process must clearly identify the correct stay relationship.
Linking the form to the stay and room
Clarify whether assignment is a process requirement and how the system handles multiple rooms in the same booking. Avoid losing already completed information or creating ambiguous associations when changing units.
Test room changes, date modifications and adding a guest. Check which information is visible to the customer and which remains internal, verifying the result in the management system.
Operational checklist
- Verify the relationship between rooms and occupants.
- Test reassignments before arrival.
- Check incomplete statuses and operator intervention.
Does the online form automatically assign a room?
This should not be assumed. Assignment, completion and other welcome steps depend on the functions and configuration of the systems involved.
Learn more with Persefone
Discover the Web check-in for accommodation providers and contact the Persefone team to verify functions, compatibility and configuration suitable for your property.
The starting point is the assigned room
The accommodation provider assigns rooms; guests register via the web process for assigned rooms. Also test cases of room changes and multiple guests in the same stay to define a clear procedure.
Prepare information before arrival
In the Web Check-in process, the accommodation provider assigns rooms and guests can register online for their assigned rooms. Work must be organised alongside reception activities, distinguishing data collection, checks and arrival operations.
Using digital tools does not eliminate the accommodation provider’s checks. Confirm the operational flow and applicable obligations with your team.